Blizt
Posts: 4
Joined: Wed Jan 22, 2014 12:15 am
PC Specification: Windows 7

Recording is cut off during games' loading screen

Fri May 23, 2014 4:44 am

I have encountered this issue on some of the game I played, particularly of those during the loading screen the game would flash my desktop content for a split second, or the game that changed screen size (ex. becomes full-screen when game loaded).

The HUD would always turn from red to blue whenever during a loading or when it is completed.

I have tried some other recording software like Fraps or Bandicam on these game and did not have any issue, might you have some idea why this would happen?

EDIT: Oh, and I forgot to mention that, after further testing, it seems this issue only surfaces when I'm using Game recording mode (which is what I've been using). When I'm using the Active Screen recording mode, there is however no problem whatsoever.

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radi
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Re: Recording is cut off during games' loading screen

Tue May 27, 2014 6:48 pm

Is a display mechanism changing while your game switch from game to cutscene?
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Blizt
Posts: 4
Joined: Wed Jan 22, 2014 12:15 am
PC Specification: Windows 7

Re: Recording is cut off during games' loading screen

Wed Jun 04, 2014 11:25 pm

Sorry for the week-late reply, and no they weren't cutscenes, unless loading screen counts.

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radi
Mirillis Team
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Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Recording is cut off during games' loading screen

Thu Jun 05, 2014 6:50 pm

Blizt wrote:Sorry for the week-late reply, and no they weren't cutscenes, unless loading screen counts.
Loading screen shouldn't affect Action! recording. Please contact our support team for closer investigation.
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