goldmansachs20
Posts: 6
Joined: Sun Jun 29, 2014 2:44 am
PC Specification: Windows

Problem Exporting

Tue Jul 01, 2014 6:54 pm

Hi, whenever I export an avi file, the window just darkens and I'm unable to navigate the action program anymore. Whenever I click on it, all I hear is the windows ding sound and I'm forced to end it through task manager. Also, when I play back the avi files, the audio skips and stutters, and even sometimes it plays back in slow motion. Before I had no trouble, but when I updated, issues started happening. Please assist me, this is my DxDiag FIle. http://pastebin.com/DuTccYQr

Also this is what it looks like, directly after I click export

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radi
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Re: Problem Exporting

Wed Jul 02, 2014 3:43 pm

Did you recently used more than one screen? Probably your Export window is out of the screen.
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goldmansachs20
Posts: 6
Joined: Sun Jun 29, 2014 2:44 am
PC Specification: Windows

Re: Problem Exporting

Sat Jul 05, 2014 8:28 am

radi wrote:Did you recently used more than one screen? Probably your Export window is out of the screen.
Yes I have dual monitors, I play my game on one screen and I have action open in the other screen. What do you mean, my export window is out of my screen? How do I fix this?

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Problem Exporting

Sat Jul 05, 2014 7:49 pm

goldmansachs20 wrote:
radi wrote:Did you recently used more than one screen? Probably your Export window is out of the screen.
Yes I have dual monitors, I play my game on one screen and I have action open in the other screen. What do you mean, my export window is out of my screen? How do I fix this?
I'd recommend to uninstall Action! and clean it registry entries. This will restore all settings and X Y positions of your Action windows to default.
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goldmansachs20
Posts: 6
Joined: Sun Jun 29, 2014 2:44 am
PC Specification: Windows

Re: Problem Exporting

Sun Jul 06, 2014 11:14 am

radi wrote:
goldmansachs20 wrote:
radi wrote:Did you recently used more than one screen? Probably your Export window is out of the screen.
Yes I have dual monitors, I play my game on one screen and I have action open in the other screen. What do you mean, my export window is out of my screen? How do I fix this?
I'd recommend to uninstall Action! and clean it registry entries. This will restore all settings and X Y positions of your Action windows to default.
How does one clean it's registry entires?

goldmansachs20
Posts: 6
Joined: Sun Jun 29, 2014 2:44 am
PC Specification: Windows

Re: Problem Exporting

Sun Jul 13, 2014 6:58 pm

radi wrote:
goldmansachs20 wrote:
radi wrote:Did you recently used more than one screen? Probably your Export window is out of the screen.
Yes I have dual monitors, I play my game on one screen and I have action open in the other screen. What do you mean, my export window is out of my screen? How do I fix this?
I'd recommend to uninstall Action! and clean it registry entries. This will restore all settings and X Y positions of your Action windows to default.
So, I uninstalled and re-installed many times, but I still have the same problem

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Problem Exporting

Wed Jul 16, 2014 3:29 pm

Please contact our support team directly via support@mirillis.com about this issue.
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