Recording with webcam (.AVI, .MP4 only goes up to 720p)

[Segus1992]

Hiya!

So, since this is my first post on this forum, I'll start off by saying that I tried the trial for about a day (and did discover this issue), and was very pleased by how it had every feature I wanted, so I had to buy it. And so I did.

However, here I am, with an issue I'd love to solve.

I am unable to record with my webcam showing in .AVI 1080p mode, although .MP4 720p works just fine. The webcam is clearly shown in the preview, so there's something going on with the recording function.

Specs:
OS: Windows 7
Video Card: GTX 760 (Nvidia)
Memory: 4 GB currently (testing another issue)
Monitor Resolution: 1920x1080
Video Editor: Power Director 12 (though I don't see how that's important)
Game Problem: N/A
Video Type: AVI, as said above.
Webcam: LifeCam Cinema (http://www.microsoft.com/hardware/en-us ... /H5D-00013)

Thanks!

[radi]

Webcam may not be working in two cases:
- Check if you have Perfect Video Match mode enabled. If yes, please disable it.
- Check if you have selected Record Mouse Cursor, it's required to show the webcam properly.