Reinstalling Action?

[Caldast]

So recently Ive been having one annoying problem, that problem being my audio and video tracks on a recording are getting unsynched throughout the videos. What happens is the game will run smoothly and fine with Action recording, but upon reviewing a recorded gameplay, the video will freeze at some parts, then pick back up, but causing a delay in the sound/video of the recording. An example of this would be like, if I were to shoot open a door, you would see the gun shooting open the door, but then about 5 seconds later the gunshot and other sounds occuring.

Anyways with that aside, my friend suggested to me I just reinstall Action since ive had it sitting on my computer for the longest time, about a year so its probably corrupted or something along those lines. The problem is, I dont know if I'll need the key to do so. If I do infact need my key, is there anyway to see it through the Action program I currently have? Or do I have send a request for them to resend the key.

Any help will be greatly appreciated- Thanks.

[radi]

Do you record your video into AVI or MP4 format? Do you record your video into the same hard drive where your game is installed?

[Caldast]

My Action application currently records into AVI format, I believe this is default since I've never changed it.

All my videos are located in the (C:) drive, along with all my games which are also under (C:) drive.

I also use an external Microphone (Blue Snowball) if this makes any difference.

[Caldast]

Is anything currently being figured out or did this post get forgotten.

[radi]

I have reported this issue to the support team, however there was no success with reproducing this issue. Have you tried re-installing Action! since your last post?

[ldtrotsky21]

Anyways with that aside, my friend suggested to me I just reinstall Action since ive had it sitting on my computer for the longest time, about a year so its probably corrupted or something along those lines. The problem is, I dont know if I'll need the key to do so. If I do infact need my key, is there anyway to see it through the Action program I currently have? Or do I have send a request for them to resend the key.

Any help will be greatly appreciated- Thanks.

I haven't been able to get a response from Mirillis support on this key issue myself. I have the paypal receipt indicating purchase, but the product was installed a long time ago and I don't know the key anymore and if there was an email with that it has since been lost (and I've spent a good 30 minutes looking for it). good luck.