Bought key, trial version won't open

[GaussHD]

Just like the title says, the trial version will not open no matter what I do. The logo will pop up for a second and then disappear. The program is active in my process list, but won't show up on screen. I'll attach my dxdiag to this post. If anyone can help, I'd appreciate it. Don't want to feel like I wasted 30 bucks. Already sent 2 emails to support by the way, no response after several hours.

EDIT: Apparently, this forum does not allow .txt files, so I've uploaded it to filedropper. Relax, I know the site looks sketchy, but it's just cheaply made I guess. I've used it on several occasions. http://www.filedropper.com/dxdiag_8

[radi]

It may take up to five business days for our support team to reply. Usually it does not exceed 24h hours but if you still did not received a reply from them please send me your e-mail addres in PM. I will check your ticket status.