BattleZone
Posts: 1
Joined: Sun Apr 26, 2020 12:02 pm
PC Specification: Win10Pro x64 1909, i7-6700K, 980Ti

Action records 1 second of video then restarts

Sun Apr 26, 2020 12:18 pm

I've had this problem for a while now and I switched to shadow play and uninstalled Action.

It seems shadow play is a bit poor in terms of options though, I'd like to get Action to work on my system.

So the symptoms are that I start action for game recording, doesn't matter what game, I hit F10 to record, I see the frame counter top right turn red, about 1 second later the frame counter disappears. Action has crashed or stopped in some way, it does actually record, I get about 1 seconds worth of video which is no surprise because Action stopped.

Anyhow I checked my Windows system log and I can see the below, every time Action stops it tries to reinstall the service, I can see the service under services, it's shown as running. I can record a screen area, this works fine I just see this problem when trying to record a game full screen.

Any idea what's going wrong ? I've tried all the usual steps of uninstalling Action, deleting the Action folder, different hard disk for recording to etc.

I have up to date video drivers, Nvidia 980Ti, fully updated Windows 10Pro x64 install.


A service was installed in the system.

Service Name: Action! service
Service File Name: C:\Program Files (x86)\Mirillis\Action!\action_svc.exe
Service Type: user mode service
Service Start Type: demand start
Service Account: LocalSystem

Piotr
Posts: 1484
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Action records 1 second of video then restarts

Tue Apr 28, 2020 6:18 am

Hello,
please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:

If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.

Attach generated txt file to your reply.
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