julirodriguez
Posts: 5
Joined: Tue Feb 26, 2013 7:36 pm
PC Specification: Core i7 3820, GTX580, 8GB RAM, Win8

Action 1.13.2.0 not recording desktop screen

Tue Mar 05, 2013 5:40 pm

Hi,

I want to record the desktop of my computer to do a tutorial but appears this message:
Failed to create recording file

Please select different recording folder.
Change directory of video recording and nothing, still appears the same windows when recording screen desktop.

Help me!

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radi
Mirillis Team
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Joined: Fri Mar 09, 2012 12:31 pm
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Re: Action 1.13.2.0 not recording desktop screen

Tue Mar 05, 2013 6:27 pm

Are you sure that Action! is running under administrator rights? Did you install any latest Windows update?
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julirodriguez
Posts: 5
Joined: Tue Feb 26, 2013 7:36 pm
PC Specification: Core i7 3820, GTX580, 8GB RAM, Win8

Re: Action 1.13.2.0 not recording desktop screen

Tue Mar 05, 2013 7:17 pm

yes, yes, I´ve installed all most recent Windows updates and still appears the error window :(

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Action 1.13.2.0 not recording desktop screen

Thu Mar 07, 2013 11:11 am

Please make sure that your Windows account has proper rights to write into your hard drive. Try creating your folder manually and then set it as output folder in Action!.
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julirodriguez
Posts: 5
Joined: Tue Feb 26, 2013 7:36 pm
PC Specification: Core i7 3820, GTX580, 8GB RAM, Win8

Re: Action 1.13.2.0 not recording desktop screen

Thu Mar 07, 2013 10:59 pm

no, doesn´t work. The same thing... :(

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Action 1.13.2.0 not recording desktop screen

Mon Mar 11, 2013 5:10 pm

Please contact our support team then. Send them an e-mail via support@mirillis.com.
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Micktowsky
Posts: 7
Joined: Mon Apr 15, 2013 6:04 pm
PC Specification: HP Pavillion DV7

Re: Action 1.13.2.0 not recording desktop screen

Mon Apr 15, 2013 7:12 pm

I have the same problem , but not recording my desktop. It always happen with a couple of games...and It's so weird

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