I'm very intressed in buying this software, but I'm having a few problems with it.
Every time I start Mirillis Action! I get a crash message: "Microsoft Pen and Touch Input Component has stopped working". frankly it's quite annoying. I allso get this crash message when I close Action!.
This does not happen when using Action! for recording only durin application start and closing application.
Using AppCrashView I managed to find out that actual process that crash is called WISPTIS.EXE
Latest AppCrashView log:
Code: Select all
Version=1
EventType=BEX64
EventTime=130207773458362481
ReportType=2
Consent=1
UploadTime=130207773463522776
ReportIdentifier=f1a19775-033a-11e3-accf-bc5ff4685251
IntegratorReportIdentifier=f1a19774-033a-11e3-accf-bc5ff4685251
Response.BucketId=3789595552
Response.BucketTable=5
Response.type=4
Response.CabId=-461119757
Sig[0].Name=Application Name
Sig[0].Value=WISPTIS.EXE
Sig[1].Name=Application Version
Sig[1].Value=6.1.7601.17514
Sig[2].Name=Application Timestamp
Sig[2].Value=4ce7a4e0
Sig[3].Name=Fault Module Name
Sig[3].Value=rxinput.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=51f37587
Sig[6].Name=Exception Offset
Sig[6].Value=000007feedab71d0
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1035
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9968
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9968fd666a6ed58efbbe53652b5b6bd1
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=6948
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=69489ce315ec960c8b52310d4ecfddd0
UI[2]=C:\Windows\SYSTEM32\WISPTIS.EXE
UI[3]=Microsoft Pen and Touch Input Component has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Microsoft Pen and Touch Input Component stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Windows\SYSTEM32\WISPTIS.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Program Files\AVAST Software\Avast\snxhk64.dll
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\USER32.dll
LoadedModule[7]=C:\Windows\system32\GDI32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\system32\USP10.dll
LoadedModule[10]=C:\Windows\system32\ole32.dll
LoadedModule[11]=C:\Windows\system32\RPCRT4.dll
LoadedModule[12]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[13]=C:\Windows\SYSTEM32\HID.DLL
LoadedModule[14]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[15]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[16]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[17]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[18]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[19]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[20]=C:\Windows\SYSTEM32\slc.dll
LoadedModule[21]=C:\Windows\SYSTEM32\MAGNIFICATION.dll
LoadedModule[22]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_2b25b14c71ebf230\gdiplus.dll
LoadedModule[23]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[24]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[25]=C:\Windows\SYSTEM32\d3d8thk.dll
LoadedModule[26]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[27]=C:\Windows\system32\IMM32.dll
LoadedModule[28]=C:\Windows\system32\MSCTF.dll
LoadedModule[29]=C:\Windows\SYSTEM32\OLEACC.dll
LoadedModule[30]=C:\Windows\system32\uxtheme.dll
LoadedModule[31]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[32]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[33]=C:\Windows\system32\tabbtn.dll
LoadedModule[34]=C:\Windows\system32\WINTRUST.dll
LoadedModule[35]=C:\Windows\system32\CRYPT32.dll
LoadedModule[36]=C:\Windows\system32\MSASN1.dll
LoadedModule[37]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[38]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[39]=C:\Windows\system32\rsaenh.dll
LoadedModule[40]=C:\Windows\SYSTEM32\RpcRtRemote.dll
LoadedModule[41]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[42]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[43]=C:\Windows\SYSTEM32\webio.dll
LoadedModule[44]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[45]=C:\Windows\system32\imagehlp.dll
LoadedModule[46]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[47]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[48]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[49]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[50]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[51]=C:\Windows\SYSTEM32\GPAPI.dll
LoadedModule[52]=C:\Windows\SYSTEM32\cryptnet.dll
LoadedModule[53]=C:\Windows\system32\WLDAP32.dll
LoadedModule[54]=C:\Windows\SYSTEM32\SensApi.dll
LoadedModule[55]=C:\Windows\system32\WS2_32.dll
LoadedModule[56]=C:\Windows\system32\NSI.dll
LoadedModule[57]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[58]=C:\Windows\SYSTEM32\credssp.dll
LoadedModule[59]=C:\Windows\system32\mswsock.dll
LoadedModule[60]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[61]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[62]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[63]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[64]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[65]=C:\Windows\SYSTEM32\rasadhlp.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=iData=1/nDumpFile=//Upload//iCab//194ecac8152b4d7686769e144b810123-cb82bd7afe7264ce8be0e1fd2378aaac-5--505371744-BEX64-6-1-7601-2.cab/nDumpServer=watson.microsoft.com/nResponseServer=watson.microsoft.com/nResponseURL=//dw//GenericFour.asp?iBucket=-505371744&szCab=194ecac8152b4d7686769e144b810123.cab&EventType=BEX64&BucketHash=cb82bd7afe7264ce8be0e1fd2378aaac&MID=EF75CDE6-2589-46EE-A15B-7C2308F3948E/nBucket=-505371744/nBucketTable=5/nResponse=1/n
File[0].CabName=AppCompat.txt
File[0].Path=WER79C1.tmp.appcompat.txt
File[0].Flags=851970
File[0].Type=5
File[0].Original.Path=C:\Windows\Temp\WER79C1.tmp.appcompat.txt
File[1].CabName=WERInternalMetadata.xml
File[1].Path=WER79D1.tmp.WERInternalMetadata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Windows\Temp\WER79D1.tmp.WERInternalMetadata.xml
File[2].CabName=minidump.mdmp
File[2].Path=WER7A31.tmp.mdmp
File[2].Flags=2949122
File[2].Type=2
File[2].Original.Path=C:\Windows\Temp\WER7A31.tmp.mdmp
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=Microsoft Pen and Touch Input Component
AppPath=C:\Windows\SYSTEM32\WISPTIS.EXErxinput.dll_unloaded
action_x64.dll_unloaded
I would really appreciate any help with this problem.
