slvideo
Posts: 2
Joined: Mon Jun 02, 2014 6:00 am
PC Specification: Windows 7 64-bit

DisplayLinkUserAgent crash

Mon Jun 02, 2014 6:14 am

Sometimes when I run Mirillis Action, I get a dialog box on Windows 7 telling me that some DisplayLinkUserAgent application has stopped. I'm not really doing anything in Action when it happens, it usually seems to happen shortly after I've launched Action. I attached a screenshot of the error. Anyone seen this before?
Attachments
DisplayLinkUserAgent_crash_mirillis.png
DisplayLinkUserAgent_crash_mirillis.png (50.25 KiB) Viewed 4657 times

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: DisplayLinkUserAgent crash

Wed Jun 04, 2014 5:10 pm

Does this DisplayLinkUserAgent have any process running in your task manager?
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

slvideo
Posts: 2
Joined: Mon Jun 02, 2014 6:00 am
PC Specification: Windows 7 64-bit

Re: DisplayLinkUserAgent crash

Wed Jun 04, 2014 5:41 pm

Yes I have a DisplayLinkManager.exe and DisplayLinkUserAgent.exe running. They are both located in C:\Program Files\DisplayLink Core Software

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: DisplayLinkUserAgent crash

Thu Jun 05, 2014 11:11 am

Try adding them both to the exclude list: http://mirillis.com/en/products/tutoria ... t.html#top
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

Return to “Action! Screen and Game Recorder”

Who is online

Users browsing this forum: No registered users and 9 guests